Shareholder FAQ

Shareholders Questions Answered

Shareholder FAQ2019-02-27T12:11:27+08:00
What is the guarantee of product quality?2019-12-09T15:59:06+08:00

D'fhonn sábháilteacht agus cáilíocht iontaofa an phróisis táirgthe a chinntiú, we have perfect operation process and operation procedures, and strictly follow the production process. Our products and services have passed the ISO9001 quality system international certification.

How should I handle after-sales service?2019-12-09T16:03:36+08:00

You can call the Wixhc core to synthesize the science and technology customer service call center: 0086-28-67877153 or official Facebook, WeChat public number, QQ online customer service, sreoir.

What are the characteristics of the wireless remote controller with core synthesis technology?2019-12-09T16:06:31+08:00

1. Adopt 433MHz ISM frequency band for wireless data transmission.
2. Automatic frequency hopping like Bluetooth ensures the stability and reliability of data transmission.
3. GFSK code. Compared with the infrared remote control, the remote control has a long distance, no direction and strong penetration ability! Low bit error rate, safe and reliable.
4. The operation is simple and the control is timely. The user does not need to carry out the control operation beside the operation panel. You can control the machine freely with the remote control, and deal with the emergency situation in the processing in time. The operating user does not need to know too many functions of the CNC system, and can control the machine processing with the remote control.
5. It increases the flexibility of the control system and expands the user input interface.
6. It has the function of DLL redevelopment. Different CNC processing systems can have the function of remote control as long as they are connected with DLL.

R & D fhoireann agus pearsanra na cuideachta?2019-12-09T16:13:57+08:00

R láidir & D fhoireann agus R saibhir & D taithí – Tá R láidir ag teicneolaíocht sintéise croí wixhc & D Foireann D. Tá céimeanna dochtúireachta agus máistreachta ag gach ball den fhoireann, agus tá R saibhir carntha acu & D agus taithí deartha i dtarchur gan sreang, Rialú Tairiscint CNC agus réimsí eile. Seirbhís iar-díola foirfe agus foireann tacaíochta theicniúil – Faigheann innealtóirí teicniúla gairmiúla aiseolas ó chustaiméirí ó fhón agus eile agus freagra tráthúil do chustaiméirí nó deifir chuig suíomh an chustaiméara chun réitigh a chur i bhfeidhm do chustaiméirí.

Tá meas againn ar phearsantacht na mball foirne, tábhacht a chur lena gcuid smaointe éagsúla, acmhainneacht na bhfostaithe fiontair a spreagadh, agus a chur ar chumas gach ball i ndáiríre a bheith rannpháirteach in obair foirne, rioscaí a roinnt, leasanna a roinnt, comhoibriú lena chéile, agus spriocanna obair foirne a bhaint amach. Táimid ag brath ar choincheap na fiontraíochta “gairmiúil, dírithe agus aireach”, daonna a leithdháileadh go réasúnta, acmhainní airgeadais agus ábhartha chun díograis agus cruthaitheacht na mball foirne a spreagadh agus a spreagadh, spraoi iomlán a thabhairt d'eagna agus do neart na mball foirne go dtí an foircneach, agus éifeacht scála an iolraithe geoiméadrach is mó a thiomáint.

How long is the warranty period of core synthetic technology products?2019-12-09T16:17:02+08:00

From the date of purchase of core synthetic products, you can enjoy 1-year after-sales service of quality assurance, but you need to follow the following principles:
1. Be able to show our valid warranty card.
2. The product is not disassembled, repaired or refitted by itself, and the QC mark is intact.
3. When the product is used in normal state, there are quality problems.

What are the aspects of after-sales service?2019-12-09T16:20:46+08:00

After sales service includes 15 days of unconditional replacement service for quality problems, 12 months of free maintenance service within the warranty period, consulting service for company product purchase, customer service call center attentive service and technical consulting service.

What are the advantages of wixhc wireless remote control?2019-12-09T16:23:40+08:00

Why wixhc core synthesis wireless remote controller? Or what are the benefits of using a wixhc wireless remote control?
1. It can take a wired hand wheel to move and test the machine manually.
2. It has a real-time LCD display, from which you can know the current processing status and coordinate position.
3. It is wireless and more convenient to use.
4. It has more than ten key inputs. You can simplify, cancel or expand the input on the MDI operation panel.
5. The use of CNC machining system can be more simple and convenient through remote control.

What is the business scope of wixhc?2019-12-09T16:33:00+08:00

Wixhc is a modern high-tech enterprise integrating R & D, Táirgeadh agus Díolacháin, focusing on wireless data transmission and CNC Motion Control for more than 20 cian go raibh. It is committed to industrial remote control, roth láimhe leictreonach gan sreang, Cianrialtán CNC, Cárta Rialaithe Tairiscint, Córas CNC comhtháite agus réimsí eile.

We provide our customers with products, solutions and services with core technology competitiveness, low cost, high performance, safety and reliability in the CNC machine tool industry, adhmadóireacht, cloch, miotal trom, Gloine agus tionscail próiseála eile, open cooperation with ecological partners, continue to create value for customers, release wireless potential, enrich group construction life, and stimulate organizational innovation.

Can the product appearance be customized?2019-12-09T16:38:10+08:00

Most of our products have been applied for and obtained the appearance patent protection of the State Intellectual Property Office. They have unique and exclusive appearance and perfect ergonomics in the market.

Ag an am céanna, we can customize according to customersindividual needs to meet their different needs. Not only the appearance can be customized, but also the product function can be customized according to the customer’s needs.

How to feedback product quality problems?2019-12-09T16:40:09+08:00

In order to improve our product quality and quickly respond to the quality problems fed back by customers, the company has a perfect feedback and tracking mechanism for customer quality problems. If you have any quality problems, you can contact sales personnel, after-sales service department, technical support department. Our service personnel provide you with professional services. You can also contact core synthetic technology customer service call center: 0086-28-67877153.

The company has established the product quality information and quality information feedback system to conduct the scientific management of the whole system of the product, accurately grasp the quality status of the product, analyze the change rule of the product quality, realize the closed-loop control of the product quality, ensure the intact status of the product, improve the quality and service life of the product, sreoir.

Cad ba cheart dom a dhéanamh thar an tréimhse bharánta?2019-12-09T16:43:26+08:00

I gcás fadhbanna cáilíochta, níl sé laistigh de raon feidhme an bharántas; áfach, is féidir cothabháil íoctha a dhéanamh:
1. Ní féidir cárta bharántas bailí ár gcuideachta a thaispeáint.
2. Teip de bharr fachtóirí daonna agus damáiste táirge.
3. Damáiste de bharr féin-dhíchóimeáil, deisiú agus modhnú táirgí.
4. Níos faide ná an tréimhse bharántais bhailí.

Can the maintenance be completed within the specified time?2019-12-09T16:55:26+08:00

Sorry, because the after-sales service process is for all regions of the world, and there are more process flow and inspection and test links for maintenance. In general, we promise that the maintenance parts will be completed within 3 working days from the day of the after-sales service department. Thank you for your understanding. If your repair parts are urgent, you can also coordinate with our after-sales service department for feedback.

Is after-sales service available on weekends and holidays?2019-12-09T16:58:06+08:00

Cuir ar fáil 7 * 24-seirbhísí gairmiúla uair an chloig. Seirbhís iar-díola foirfe agus foireann tacaíochta theicniúil – Faigheann innealtóirí teicniúla gairmiúla aiseolas ó chustaiméirí ó fhón agus eile agus freagra tráthúil do chustaiméirí nó deifir chuig suíomh an chustaiméara chun réitigh a chur i bhfeidhm do chustaiméirí.

Wireless remote control uses wireless connection, will there be instability?2019-12-09T17:01:21+08:00

There will be no instability; the interference of wireless connection will not cause the machine to continue to move, and will not cause abnormal operation of the machine. Machine tools are originally industrial processing and high-precision products. When we change wired handwheel to wireless transmission mode, our engineers have considered the instability and reliability of wireless existence. Through our patented intelligent wireless transmission agreement, we have ensured stable and reliable wireless transmission, and ensured that data will not be lost, even if data is lost It will not cause the wrong action of the machine tool, or even continue to run.

Our wireless transmission ensures the stability and reliability of data transmission, so that the data will not be lost within the normal communication distance. How does this work?
1. Data retransmission ensures the stability and reliability of data.
2. Frequency hopping can effectively avoid interference and ensure the stability and reliability of data.

What are the advantages of wixhc?2019-12-09T17:04:09+08:00

Wixhc has been focusing on wireless transmission and CNC Motion Control for more than 20 cian go raibh, carnadh iarratais tipiciúil de níos mó ná 40 tíortha, níos mó ná 150 tionscail agus na mílte custaiméir ar fud an domhain. Ár gcumas teicniúil gairmiúil agus taithí R & Is é foireann D an réiteach is oiriúnaí agus ráthaíocht táirge do do riachtanais chórais CNC.

Go dtí seo, fuair an chuideachta níos mó ná 20 paitinní aireagáin agus paitinní fóntais atá údaraithe ag oifig maoine intleachtúla paitinne an stáit, agus tá roinnt paitinní á gcur i bhfeidhm. Teicneolaíocht phaitinn, neartóidh buntáistí eolais agus anailíse an tionscail tuilleadh gníomhaíochtaí na croí-shintéise i réimse an CNC a bhfuil muid go maith ag.

Teicneolaíocht Wixhc

Is ceannaire muid i dtionscal CNC, ag speisialú i dtarchur gan sreang agus rialú gluaisne CNC ar feadh níos mó ná 20 cian go raibh. Tá mórán de na teicneolaíochtaí paitinnithe againn, Agus díolann ár dtáirgí go maith i níos mó ná 40 Tíortha ar fud an domhain, Iarratais tipiciúla a charnadh beagnach beagnach 10000 custaiméara.

Tweets le déanaí

Nuachtlitir

Cláraigh chun an fhaisnéis nuacht agus nuashonraithe is déanaí a fháil. Ná bíodh imní ort, Ní sheolfaimid spam!

    Téigh go barr