Shareholder FAQ

Shareholders Questions Answered

Shareholder FAQ2019-02-27T12:11:27+08:00
What is the guarantee of product quality?2019-12-09T15:59:06+08:00

No te haapapu i te parururaa e te huru o te ohipa hamaniraa, we have perfect operation process and operation procedures, and strictly follow the production process. Our products and services have passed the ISO9001 quality system international certification.

Nahea vau ia faatere i te taviniraa i muri mai i te hooraa?2019-12-09T16:03:36+08:00

E nehenehe ta outou e niuniu i te uho Wixhc no te faanaho i te pû niuniu no te ohipa tapihooraa i te ihi e te mau rave'a aravihi apî: 0086-28-67877153 e aore râ, Facebook ti'a, Te numera huiraatira WeChat, QQ taviniraa i ni'a i te itenati, e tē vai atura.

What are the characteristics of the wireless remote controller with core synthesis technology?2019-12-09T16:06:31+08:00

1. Adopt 433MHz ISM frequency band for wireless data transmission.
2. Automatic frequency hopping like Bluetooth ensures the stability and reliability of data transmission.
3. GFSK code. Compared with the infrared remote control, the remote control has a long distance, no direction and strong penetration ability! Low bit error rate, safe and reliable.
4. The operation is simple and the control is timely. The user does not need to carry out the control operation beside the operation panel. You can control the machine freely with the remote control, and deal with the emergency situation in the processing in time. The operating user does not need to know too many functions of the CNC system, and can control the machine processing with the remote control.
5. It increases the flexibility of the control system and expands the user input interface.
6. It has the function of DLL redevelopment. Different CNC processing systems can have the function of remote control as long as they are connected with DLL.

rā'a & D te pŭpŭ e te mau rave ohipa a te taiete?2019-12-09T16:13:57+08:00

R puai & D pŭpŭ e te moni R & D iteraa – E R puai to te mau rave'a aravihi apî wixhc & Dōte. E mau ti'araa taote e te mau ti'araa faatere to te mau melo atoa o te pŭpŭ, e ua haaputuputu ratou i te moni R & D e te ite no ni'a i te paturaa i roto i te haaparareraa parau, Te faatereraa i te ohipa CNC e te tahi atu mau vahi. Te pŭpŭ patururaa i te pae no te rave'a aravihi e te taviniraa maitai roa a'e i muri mai i te hooraa – E farii te feia aravihi i te pae no te mau rave'a aravihi i te niuniu paraparau e te tahi atu mau mana'o, e e pahono i te feia hoo i te taime au, e aore râ, e horo oioi ratou i ni'a i te tahua itenati no te horo'a i te mau rave'a no te feia hoo.

Te faatura nei matou i te huru o te mau melo o te pŭpŭ, Ia haafaufaa i to ratou mau mana'o taa ê, faaitoito i te aravihi o te feia rave ohipa, e ia faati'a i te melo tata'itahi ia amui atu i roto i te ohipa a te pŭpŭ, faaite i te mau atâtaraa, A faaite i te mau mea anaanatae, A rave amui i te tahi e te tahi, e te raveraa i te mau opuaraa a te pŭpŭ. Te ti'aturi nei tatou i ni'a i te mana'o o te “fa'ato'a'ite'ite, te faatumu, e te ta'iraa”, tufa i te taata ma te tano, te mau rave'a moni e te mau tao'a materia no te faaitoito e no te faaitoito i te hinaaro rahi e te auhoaraa o te mau melo o te pŭpŭ, A horo'a i te ha'utiraa taatoa i te paari e te puai o te mau melo o te pŭpŭ, e te faatupu i te faito o te faarahiraa geometric rahi roa ' ' e.

How long is the warranty period of core synthetic technology products?2019-12-09T16:17:02+08:00

From the date of purchase of core synthetic products, you can enjoy 1-year after-sales service of quality assurance, but you need to follow the following principles:
1. Be able to show our valid warranty card.
2. The product is not disassembled, repaired or refitted by itself, and the QC mark is intact.
3. When the product is used in normal state, there are quality problems.

Eaha te mau huru o te taviniraa i muri mai i te hooraa?2019-12-09T16:20:46+08:00

Te vai ra te taviniraa i muri a'e i te hooraa 15 mahana o te taviniraa monoraa ma te titauraa ore no te mau fifi o te huru, 12 ava'e taviniraa haamaitai tamoni ore i roto i te tau tapura, te taviniraa a'oraa no te hoo mai i te mau tao'a a te taiete, Pu niuniu no te feia hoo tao'a, taviniraa aravihi e te taviniraa a'oraa i te pae no te rave'a aravihi.

What are the advantages of wixhc wireless remote control?2019-12-09T16:23:40+08:00

Why wixhc core synthesis wireless remote controller? Or what are the benefits of using a wixhc wireless remote control?
1. It can take a wired hand wheel to move and test the machine manually.
2. It has a real-time LCD display, from which you can know the current processing status and coordinate position.
3. It is wireless and more convenient to use.
4. It has more than ten key inputs. You can simplify, cancel or expand the input on the MDI operation panel.
5. The use of CNC machining system can be more simple and convenient through remote control.

Eaha te faito o te ohipa tapihooraa a te wixhc?2019-12-09T16:33:00+08:00

Ua riro te Wixhc ei taiete aravihi no teie tau o te ta'i nei i te R & D, Tauturu, hau atu i te 20 matahitis. Ua fafau oia i te faatereraa atea i te mau fare hamaniraa tauihaa, Te mau rave'a roro uira aita e rave'a roro uira, CNC faatere - maitai - hia, tapura, Ua amui atu i te faanahoraa CNC e te tahi atu mau vahi.

Te horoa nei matou i te mau tao'a i ta matou mau piahi, solutions and services with core technology competitiveness, low cost, high performance, safety and reliability in the CNC machine tool industry, Te hō'ē, Ōpū, Metara, Te mau ti'a mata e te tahi atu mau taiete, open cooperation with ecological partners, continue to create value for customers, release wireless potential, enrich group construction life, and stimulate organizational innovation.

Can the product appearance be customized?2019-12-09T16:38:10+08:00

Most of our products have been applied for and obtained the appearance patent protection of the State Intellectual Property Office. They have unique and exclusive appearance and perfect ergonomics in the market.

I te hoê â taime, we can customize according to customersindividual needs to meet their different needs. Not only the appearance can be customized, but also the product function can be customized according to the customer’s needs.

How to feedback product quality problems?2019-12-09T16:40:09+08:00

In order to improve our product quality and quickly respond to the quality problems fed back by customers, the company has a perfect feedback and tracking mechanism for customer quality problems. If you have any quality problems, you can contact sales personnel, after-sales service department, technical support department. Our service personnel provide you with professional services. You can also contact core synthetic technology customer service call center: 0086-28-67877153.

The company has established the product quality information and quality information feedback system to conduct the scientific management of the whole system of the product, accurately grasp the quality status of the product, analyze the change rule of the product quality, realize the closed-loop control of the product quality, ensure the intact status of the product, improve the quality and service life of the product, e tē vai atura.

Eaha ta'u e ti'a ia rave i muri a'e i te tau tapura?2019-12-09T16:43:26+08:00

Ia tupu ana'e te mau fifi i te pae no te huru, aita te reira i roto i te faito o te tapura; āre'a, E nehenehe te haamau - maitai - raa e ravehia:
1. Aita e ti'a ia faaite i te tareta taviri a ta tatou taiete.
2. Te pau i faatupuhia e te mau ohipa a te taata e te mau ino o te mau tao'a.
3. Te mau ino i faatupuhia e te tatararaa ia ' na iho, te tata'uraa e te tauiraa o te mau tao'a.
4. Beyond the valid warranty period.

E nehenehe anei te haamaitairaa e faaotihia i roto i te taime i faataahia?2019-12-09T16:55:26+08:00

a tātarahapa mai, no te mea ho'i e, te ohipa taviniraa i muri mai i te hooraa, no te mau vahi atoa ïa o te ao nei, e te vai ra te tahi atu mau rave'a no te hi'opo'a e no te hi'opo'a no te tape'a. I te rahiraa o te taime, te fafau nei matou e, e faaotihia te mau tuhaa no te tape'araa i roto i te 3 Te mau mahana ohipa mai te mahana o te tuhaa ohipa i muri mai i te hooraa. Mauruuru no to outou maramarama. If your repair parts are urgent, you can also coordinate with our after-sales service department for feedback.

Is after-sales service available on weekends and holidays?2019-12-09T16:58:06+08:00

Fa'anava'i 7 * 24-hour professional services. Te pŭpŭ patururaa i te pae no te rave'a aravihi e te taviniraa maitai roa a'e i muri mai i te hooraa – E farii te feia aravihi i te pae no te mau rave'a aravihi i te niuniu paraparau e te tahi atu mau mana'o, e e pahono i te feia hoo i te taime au, e aore râ, e horo oioi ratou i ni'a i te tahua itenati no te horo'a i te mau rave'a no te feia hoo.

Wireless remote control uses wireless connection, will there be instability?2019-12-09T17:01:21+08:00

There will be no instability; the interference of wireless connection will not cause the machine to continue to move, and will not cause abnormal operation of the machine. Machine tools are originally industrial processing and high-precision products. When we change wired handwheel to wireless transmission mode, our engineers have considered the instability and reliability of wireless existence. Through our patented intelligent wireless transmission agreement, we have ensured stable and reliable wireless transmission, and ensured that data will not be lost, even if data is lost It will not cause the wrong action of the machine tool, or even continue to run.

Our wireless transmission ensures the stability and reliability of data transmission, so that the data will not be lost within the normal communication distance. How does this work?
1. Data retransmission ensures the stability and reliability of data.
2. Frequency hopping can effectively avoid interference and ensure the stability and reliability of data.

Eaha te mau maitai o te wixhc?2019-12-09T17:04:09+08:00

Hau atu i te 20 matahitis, Hau atu i te 40 Tauturu i te fenua, Hau atu i te 150 e mau ahuru tausani taata hoo i roto i te ao nei. To tatou aravihi i te pae no te aravihi e to tatou aravihi i te pae no te aravihi i te pae no te faatereraa i te pae no te faatereraa i te pae no te aravihi e te taata & O te pŭpŭ D te pŭpŭ maitai roa a'e e te haapapûraa maitai roa a'e no ta outou faanahoraa CNC.

i teie nei, Hau atu i te hau atu i te 20 Ua farii te piha toroa a te hau i te mau titauraa a te mau ohipa apî e te feia turu, e e rave rahi mau titauraa i raro a'e i te parau aniraa. Te mau rave'a aravihi apî, industry knowledge and analysis advantages will further strengthen the activities of core synthesis in the field of CNC that we are good at.

Wixc Te mau rave'a haaparareraa

E ti'a faatere tatou i roto i te ohipa CNC, Hau atu i te 20 matahitis. E rave rahi tatini rave'a aravihi apî, e ta tatou mau tao'a e hoo - maitai - hia ra hau atu i te 40 te mau tuhaa fenua no te mau fenua atoa, ā'ai'a 10000 ōfa'i.

Tweets aita i maoro a'e nei.

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